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Frequently Asked Questions

FAQ: Kid Clock/Photo Clock/PhotoWatch


Q

Will I get another chance to order reproductions of my items after you produce them?

A

As with all our kits, you are given the option of buying additional reproductions of your item both before and after it is made. Your finished item will be returned with a repurchase form. However, orders for five or fewer additional items are a few dollars less expensive when ordered at the time your item is first produced.


Q

Will you return my photos?

A

Some of our older kits say that we will not return your photos, however, we will if you simply write "return photos" on the order form.


Q

Where can I get the battery replaced in my watch?

A

Our watches take a very standard battery that almost every jewelry or other watch store keeps in stock, and can easily replace for you.


Q

(Kid Clock only) Why do you charge extra for using a photo?

A

Once scanned, photos require special sizing and placement to appropriately fit the clock/watch. This extra labor expense is not required with drawings made inside the Drawing Page circle.

If you didn't find answers to your questions, please use our Online Question Form.