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Frequently Asked Questions
General | Internet Production | My Calendar/Baby Calendar/Photo Calendar | IlluStory/My Story | Make-A-Story | PhotoStory/PhotoStory Jr./Baby Story/Pet Story | Plate Works | Sesame and Me | Kid Clock/Photo Clock/PhotoWatch | School Programs FAQ: Kid Clock/Photo Clock/PhotoWatch
Q Will I get another chance to order reproductions of my items after you
produce them?
A As with all our kits, you are given the option of buying additional
reproductions of your item both before and after it is made. Your finished item will be returned with a repurchase form. However, orders for five or fewer additional items are a few dollars less expensive when ordered at the time your item is first produced.
Q Will you return my photos?
A Some of our older kits say that we will not return your photos, however, we will if you simply write "return photos" on the order form.
Q Where can I get the battery replaced in my watch?
A Our watches take a very standard battery that almost every jewelry or other
watch store keeps in stock, and can easily replace for you.
Q (Kid Clock only) Why do you charge extra for using a photo?
A Once scanned, photos require special sizing and placement to appropriately fit the clock/watch. This extra labor expense is not required with drawings made inside the Drawing Page circle.
If you didn't find answers to your questions, please use our Online Question Form.
General | Internet Production | My Calendar/Baby Calendar/Photo Calendar | IlluStory/My Story | Make-A-Story | PhotoStory/PhotoStory Jr./Baby Story/Pet Story | Plate Works | Sesame and Me | Kid Clock/Photo Clock/PhotoWatch | School Programs |
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